Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Randall Jackson

Randall Jackson

July 29, 2025

5  out of  5
rating by Randall Jackson
"Nick Guidroz was a great help when I was looking at commercial vehicles for work. He was reliable, honest, and helpful when it came to comparing different rates on all of the vehicles I looked at. I will continue to use him in the future and would recommend everyone to give him a call."
Profile photo of christi sheldon

christi sheldon

July 28, 2025

5  out of  5
rating by christi sheldon
"I was able to save money by switching to State Farm. Nick made the switch fast and easy!"
Profile photo of Cory E Richey

Cory E Richey

July 24, 2025

5  out of  5
rating by Cory E Richey
"Fast Courtesy and Professional"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Julien Fried

Julien Fried

July 24, 2025

5  out of  5
rating by Julien Fried
"Ginger is great"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Kacie Fields

Kacie Fields

July 23, 2025

5  out of  5
rating by Kacie Fields
"Mrs. Gail Hamilton was extremely patient and helpful with my situation. She is always a pleasure to work with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Kyli Goley

Kyli Goley

July 2, 2025

2  out of  5
rating by Kyli Goley
"Update: Removing a star as the owner claims to have tried to contact me multiple times when my license came back invalid. This is incorrect information as I went through mine and my husband's call logs and have no missed calls from his team and my emails with Melanie are all saved, the last contact I had from her was to have a good weekend after submitting my information. First of all, Melanie is the sweetest most communicative agent I have ever dealt with. However, we started our policy with state farm and then underwriting decided that my driver license is invalid and cancelled our policy. I sent my driver's license information in after two weeks of getting this notice because when they sent it I was on vacation. I thought no news was good news after hearing back from Melanie stating she would let me know if there were any other questions. Somehow I missed a call from her(I have no record of a phone call) and did not know that our insurance had lasped. In trying to resolve this matter underwriting states they will not back date the lapse and I would have to start a new policy. After I paid money to the DMV to get my driving record to prove my license is active. On top of this my husband's license will be suspended if we do not submit the tags and pay a reinstatement fee. Frustrating situation, though I do not blame Melanie for this."
We responded:
"Thank you for your review. We strive to provide the best service possible. We attempted to contact you multiple times after the driver's license came back invalid which caused the cancelation. We apologize for the inconvenience you experienced ."
Profile photo of Kayla Kelley

Kayla Kelley

June 30, 2025

5  out of  5
rating by Kayla Kelley
"Nick at State Farm saved me so much money on my home and auto insurance! Very professional and friendly. 10/10 would recommend for all insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Nick. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Lucy Jackson

Lucy Jackson

June 26, 2025

5  out of  5
rating by Lucy Jackson
"Shoutout to Nick Guidroz for his 10/10 customer service he provided me and my family with getting car insurance. He made the process so easy and convenient! We are now saving almost $200.00 a month!! I HIGHLY recommend calling and asking for Nick to help, you won’t be disappointed!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jenna Varnado

Jenna Varnado

June 25, 2025

5  out of  5
rating by Jenna Varnado
"Outstanding service & support!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Katherine Harper

Katherine Harper

June 25, 2025

5  out of  5
rating by Katherine Harper
"I had a great experience working with Melanie at Doug Johnson – State Farm Insurance. She was incredibly helpful and responsive throughout the entire process of getting insurance quotes. She took the time to explain everything clearly and made sure I had all the information I needed to make the best decision. Her professionalism and friendly attitude made the process smooth and stress-free. Highly recommend reaching out to Melanie if you’re looking for excellent service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Pat Jones

Pat Jones

June 24, 2025

5  out of  5
rating by Pat Jones
"This was a very smooth process! Very professional!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Gregg Landry

Gregg Landry

June 17, 2025

5  out of  5
rating by Gregg Landry
"Great Experience! Nick made choosing State-farm a no brainer! Easy, Convenient, Affordable! Thanks Nick!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Madison Smalley

Madison Smalley

June 12, 2025

5  out of  5
rating by Madison Smalley
"Nick was so helpful he switched me over from progressive and made the whole thing a breeze!!! I 🫶🏼 my insurance agent"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Robert Smith

Robert Smith

April 18, 2025

5  out of  5
rating by Robert Smith
"Extremely helpful in the whole process."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Christina Armstrong

Christina Armstrong

March 3, 2025

5  out of  5
rating by Christina Armstrong
"From the start this agency has been friendly and professional. The communication has been incredible and the service has been quick. Melanie has worked with me and she is pleasant and well informed."
We responded:
"Thank you for the wonderful review, Christina! Mel does great work! Welcome to the agency! - Doug Johnson "
Profile photo of Paula Painter

Paula Painter

February 12, 2025

5  out of  5
rating by Paula Painter
"I highly recommend Melanie Williams for all of your insurance needs! She made the process of switching companies very easy and was very professional and helpful to work with. She was able to cut my auto insurance policy in half for the same coverage."
We responded:
"Paula, thank you for the wonderful review! Melanie does an amazing job with our customers! Welcome to the agency! - Doug Johnson "
Profile photo of Anna McClendon

Anna McClendon

February 6, 2025

5  out of  5
rating by Anna McClendon
"The people are all super nice and helpful. I'm very satisfied ."
We responded:
"Anna, I am delighted to hear this. We pride ourselves on customer service and we appreciate your business. - Doug Johnson "
Profile photo of Michelle Soniat

Michelle Soniat

February 3, 2025

5  out of  5
rating by Michelle Soniat
"Melanie did an amazing job with helping me switch my insurance policy. It was a quick process and she was very knowledgeable and able to answer all of my questions. I highly recommend them"
We responded:
"Michelle thank you for the wonderful 5 Star Review! Melanie does an amazing job at our office! Welcome to the Agency! - Doug Johnson "
Profile photo of Ms. WATTS (Beauty)

Ms. WATTS (Beauty)

January 31, 2025

1  out of  5
rating by Ms. WATTS (Beauty)
"Omg! Where do I start? I have been a value customer of State Farm for years. I left went to Allstate and came back. But today has been one of the worst experiences to encounter “Valerie” by far is the worst person to have a Job in a field of customer service. It doesn’t matter if she’s having a bad day or not, you don’t take your frustration out on customers. She started of wrong after explaining my current situation, she’d ask a question and when I try answering she’ll interrupt me as I speak by answering in her own term. Which is very rude and I got worse I let her take the time to for doing a lil research and I assume she couldn’t find the information she were looking for. So she ask me how long did I have a policy with State Farm, being that she had an attitude I got a bit sarcastic and told her it should be on her computer. So she told me that she will call me back after she digs deeper I said okay. I decided to call back and ask to speak to anyone other then “Valerie” because of her attitude, so happened it was her who answered the phone and she said okay and hung up in my face;-| The nerve of her…… I will not let someone of her kind of evil get away with this. She very unprofessional, disrespectful individual who shouldn’t be a part of such great company."
We responded:
"Ms. Watts, I am very sorry to have received such a lowly rated google review. I can tell you; this is not the norm for my office. It is my understanding that on Friday, my office manager called to discuss the issue you were having and resolved it in a timely manner. I can assure you we take google reviews very seriously. If we can be of any assistance in the future, please feel free to reach out to myself, or any of my highly trained team members. - Doug Johnson "
Profile photo of Carolyn Jones

Carolyn Jones

January 28, 2025

5  out of  5
rating by Carolyn Jones
"Melanie was exceptional. She was very caring and prompt in helping me with my concerns and any problems. She was a pleasure to do business with."
We responded:
"Carolyn, thank you for the wonderful 5 Star review! Melanie is an amazing team member! Thank you for your business! - Doug Johnson "
Profile photo of GSGame22 Mechanizer22

GSGame22 Mechanizer22

January 16, 2025

5  out of  5
rating by GSGame22 Mechanizer22
"Agent was was nice and provided great service. Taylor explained everything I needed to kno"
We responded:
"Thanks for a wonderful 5-star review! Taylor does fantastic work in our office. Welcome to the agency, we appreciate your business! - Doug Johnson "
Profile photo of Tra Pinion

Tra Pinion

January 15, 2025

5  out of  5
rating by Tra Pinion
"Taylor was super helpful. Got a policy above what I had priced with the “cheap” online insurers. Happy with my purchase."
We responded:
"Tra, thank you for the wonderful 5-star review. I am happy to hear that Taylor provided you excellent customer service. Thank you for entrusting us with your insurance needs. - Doug Johnson "
Profile photo of Corwin Robbins

Corwin Robbins

January 8, 2025

5  out of  5
rating by Corwin Robbins
"Mrs. Taylor Relan was amazing over the phone. She got my insurance right quick fast and in a hurry would definitely suggest my friends and family to state farm just for her"
We responded:
"Corwin, thank you for the wonderful 5-star review. I am very pleased Taylor was able to assist you with your insurance needs. We appreciate your business! - Doug Johnson "
Profile photo of JOhn Ilboudo

JOhn Ilboudo

January 6, 2025

5  out of  5
rating by JOhn Ilboudo
"Great and friendly customer service. Got my insurance the same day and Mr. Kyle was extremely helpful through the process"
We responded:
"John, thank you for the wonderful review. I am very proud of our team member Kyle Johnson, and we thank you for your business. - Doug Johnson "
Profile photo of Haley Jones

Haley Jones

December 18, 2024

5  out of  5
rating by Haley Jones
"Melanie is great!!! She was able to help me out tremendously with my homeowners as well as auto insurance policies with only a short period of time to work with. She went above and beyond what any other insurance agent has yet to do. She is a wonderful asset to this company and will always have my business!"
We responded:
"Thank you for your kind review, Haley! I am thrilled to hear that Melanie went above and beyond to assist you with your homeowners and auto insurance plans, even with a tight timeline. If you ever need anything, don’t hesitate to reach out—we’re here for you! -Doug"